Terms and Conditions

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General Terms and Conditions for BAM

Thank you for showing your interest in our products! Below are the terms and conditions for your purchase. Contact us if you have any questions regarding the information and we are happy to help you!

What is explained here is who you are from (section 1), how to place an order (section 2), prices (section 4), shipping and delivery (section 6), withdrawal (section 7) and guarantees (section 9). We hope you are happy with your purchase!


These terms and conditions apply when you place an order from BAM, organization number 559101-5762.

These Terms and Conditions are designed to be global. However, depending on where you live, compulsory legislation may apply. We respect laws and nothing in these Terms and Conditions shall be construed as limiting your statutory rights, if such laws give you greater rights than stated herein.

By accepting these Terms and Conditions, you acknowledge and agree that all orders, purchases and transactions are made exclusively between the Company and the Customer.

Orders etc.

When you receive an order confirmation from us, it means your order has accepted and you enter into a purchase agreement. We recommend that you save the order confirmation for any future contact with us. We can refuse an order for various reasons, for example, if you leave incorrect personal data and / or debited with you previously.

You can undo your order until we have confirmed it. We will then refund any expenses that you, your account or credit card company have issued for the order.

We can cancel an order if the ordered products are sold out. We will then refund any expenses and notify you of equivalent products if available.

All ordered products remain our property until we have received full payment for them.

Customer information, etc.

You are responsible for the accuracy and completeness of the personal information you provide to us.

You are responsible for all purchases made with your login information. Make sure you keep your login information secret and that no one else accesses them without your permission. Notify us if you suspect someone has received your login information without your permission.

Prices, fees, etc.

All prices are subject to the currency stated on the website and include VAT where stated (depending on where you may be, VAT may not apply to your purchase). Unless otherwise stated on the Site, no payment or shipping costs are included and are reported separately. Keep in mind that local fees (such as currency exchange charges, credit or debit card fees, VAT, customs duties, etc.) may occur depending on where you live and your local laws. You are responsible for such fees and can not get them paid by us.


On some occasions, for certain products, we may offer better terms than those specified in the General Terms, for example, for extended withdrawal or free returns. Such better terms apply only for a limited period of time, until the specific products have expired and may be canceled by us at any time, and in such case, these Terms and Conditions apply without modification.

Shipping and delivery

Products in stock usually ship within the number of working days shown on the Site. The estimated delivery time for an order is stated in the order confirmation. In case of delays, we will inform you and continue to monitor the order. You can cancel the order if delivery is delayed for more than 30 days and the delay has not occurred due to you.

Depending on the shipping method, you may need to pick up the order from a specific delivery point. You must do so within the time specified on delivery. If you do not get the order in time, a delay fee may be charged from you and the order can be returned to us at your expense. We can also cancel the order if you do not pick it up on time.

Return Policy

If you regret your purchase or any product from your order, you will notify us within 14 days of receiving your products, in accordance with the Distances Agreement Act. You must then send us a complaint notice with your name, address and e-mail address, your order number and a list of products covered. Then you must return the products to us at your own expense immediately and within 14 days of sending you the voucher. You are responsible for the shipment of the products during delivery back to us, therefore we recommend sending them well packaged. In order for your return to be approved, the product must be unbroken, unused and in original packaging with accompanying packaging. Open or use makeup, skin care and hygiene products are not retrieved for hygienic reasons. Once we receive your return, we will assess whether the product is in a substantially unchanged condition to be returned. In this way we can guarantee that all our customers purchase an untouched and fresh product.

When you regret an order, we refund the price you paid for the products you return. However, from the refundable amount, we may deduct money for the product’s value reduction if this has occurred due to your handling being too tiresome in relation to what is required to determine the product’s function or characteristic features. We will issue your refund as soon as possible and within 14 days of receiving your voucher. However, we will keep the refund until we have received the returned products. The refund will be paid using the same payment method you used to pay the returned products unless otherwise agreed.

Your right of withdrawal is not valid for contracts such as:

applies to goods or services whose price is due to fluctuations in the market that we can not control and which can occur during the period between receiving the product whose purchase you wish to cancel and the time when we were notified that you want to cancel the purchase
apply to goods that have been manufactured according to your instructions or otherwise tailored to you
apply to goods with broken packaging that are not suitable for return due to health or hygiene reasons and the packaging has been broken by you.

Limitation of Liability

Unless local law states otherwise, our liability is limited to direct damage and under no circumstances shall we be held liable for indirect damages such as loss of income or the like.

Intellectual property rights

The site and all its contents are owned by us and our licensors and are protected by intellectual property and marketing laws. This means that trademarks, company names, product names, images and graphics, designs, layouts, and information about products, services and other content may not be copied or used without written approval from us.


We reserve ourselves for errors in image and typography on the Site, such as defects in product descriptions, technical indications, incorrect pricing or incorrect information regarding a product’s stock status. We have the right to correct obvious errors and may change or update information at any time at the Site.

Images on the Site are illustrative only and are not guaranteed representation of the exact number of products you receive if you order, nor the appearance, function or origin of the product are correct.

Changes to the General Terms and Conditions

We may change these Terms and Conditions at any time. We then apply the amended General Terms and Conditions on the Site and they will take effect when you accept them (when you place a new order through the Website or when you visit the Site).

Legal choice and dispute settlement

In case of dispute, we strive to comply with decisions from relevant national consumer protection authorities.

Disputes concerning the interpretation or application of these Terms and Conditions shall be governed and interpreted in accordance with the laws of the country or state in which we conduct our business and shall be non-exclusive judicial review by the court in which we have our seat. “Non-exclusive assessment” means that you can bring a case against us within another jurisdiction, if there is such a right in national law.

That is all!

We hope you are happy with your purchase! These terms were established by BAM on 2017-08-22 18: 34: 55,380838

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